NatWest pulls the plug on app-only bank account Bó - MSE News

NatWest's app-only bank account Bó is to shut down - less than six months after it launched.

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'NatWest pulls the plug on app-only bank account Bó'

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Comments

  • stclair
    stclair Posts: 6,849 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It’s a shame however they was never really going to be able to take on the likes of starling and monzo.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • trient
    trient Posts: 175 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    What's there to cry about? They brought nothing new in an already saturated and fiercely competitive market. NatWest wasted £100m on pure hubris. They never stood any chance. The product was dead from the start, the support was abysmal and the app was breaking every few days. Their twitter feed was a disgrace - rather than fixing users issues they were closing their accounts. I say good riddance. 
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    How many will miss BO?

    This app/account/concept was stillborn when it was given its name.
  • colsten said:
    How many will miss BO?

    This app/account/concept was stillborn when it was given its name.
    Agreed. 
  • trient said:
    What's there to cry about? They brought nothing new in an already saturated and fiercely competitive market. NatWest wasted £100m on pure hubris. They never stood any chance. The product was dead from the start, the support was abysmal and the app was breaking every few days. Their twitter feed was a disgrace - rather than fixing users issues they were closing their accounts. I say good riddance. 
    NatWest closing people's accounts for no reason? Shouldn't shock anyone, nothing new there. 
  • robatwork
    robatwork Posts: 7,247 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    My Proper Bo contribution on the original Bo announcement was wildly underappreciated so here it is to be ignored again 
  • digalumps
    digalumps Posts: 179 Forumite
    100 Posts Name Dropper
    Come on be fair they did have a bright yellow debit card....
  • george9071
    george9071 Posts: 160 Forumite
    Fourth Anniversary 100 Posts Name Dropper Photogenic
    edited 6 May 2020 at 9:21PM
    To be honest their debit card was the best out there for colour. Their app was a failure in the making.
    1. They could never have compared to big online banks like starling and monzo unless they had something great to offer.
    2. Their parent company NatWest aren't exactly a favourite bank at the minute due to closing people's accounts down, so bo wouldn't exactly be enticing to the customers that have had their banking pulled from them for exactly no reason.
  • 20aday
    20aday Posts: 2,610 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker PPI Party Pooper
    I did quite like the colour of their Visa Debit card (not that's ever just a reason to open a bank account) but the lack of Face ID and Apple Pay meant I hardly ever used it. I do also wonder how much money they must've shelled out to replace the debit card to meet new EU standards a few months ago?
    It's not your credit score that counts, it's your credit history. Any replies are my own personal opinion and not a representation of my employer.
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