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How long is it reasonable to have to wait for a refund in the current circumstances? I returned an online purchase to Next, and they say that they processed my refund on 7 April 2020. That was over three weeks ago now. I have been in touch with them on their Facebook page and by email and each time they say they are looking into it, that the refund has been processed, and that the current world circumstances are to blame for the delay. This morning, they told me to wait again until Monday 4 May 2020, by which time it will have been almost one month. Is the wait reasonable, and is anyone else having similar issues? Is there anything else I should be doing about this? Thank you.