Just been given full settlement figure for Halifax, but details are for Lloyds?

Iwanttobefree

Just been on hold for over an hour to get through to Halifax and ask for the settlement figure for my mortgage.
They gave it to me and said they would give me the account number and sort code I need to pay.

I said I already had Halifax number as I've been making over payments

They said it's a different account for redemption of mortgages.

They then gave me the sort code 30-15-99,  and account number 00580006  when I tried to set up the payment online, a fraud warning came back as I'd put Halifax in as the company, but the sort code is for Lloyds.

I know they are both owned by the same company, but I don't want to pay this if the persons made a mistake ( they gave me the correct figures over the phone for my mortgage amount etc).  Can anyone confirm please?

many thanks

onlyfoolsandparking

Yes Lloyds are the parent company of Halifax and I hear you about being on the phone for over an hour (crazy times yeah) I'm thinking only Halifax or maybe Lloyds can answer your question with any sort of accuracy.

Iwanttobefree

 On this site https://www.cml.org.uk/lenders-handbook/englandandwales/question-list/2050/    it lists the same account for Halifax mortgage redemption so I presume it's ok?

Thrugelmir

If you have concerns.
Send the bulk of the funds to your mortgage account. Then request a new redemption figure at a later date when there's a small balance left to pay. 
Alternatively ask for the redemption figure to be sent by letter. 

davidmcn

Iwanttobefree said:

 On this site https://www.cml.org.uk/lenders-handbook/englandandwales/question-list/2050/    it lists the same account for Halifax mortgage redemption so I presume it's ok?

Yes, unless it's a very elaborate conspiracy where they've also hacked the CML website...