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Lost policy details

In 1991 I took out a mortgage with the Halifax and took out an endowment pension policy with Prudential. In 2000 my wife and I parted and sold up. No further premiums were paid on the policy and the documents are long gone. Only recently I contacted the Prudential about this policy and they said that they know nothing about it. Firstly, as 9 years of premiums were paid, will there be money owed back to me and secondly what can I do now? The bank can only go back 7 years so they cannot assist.

Comments

  • dunstonh
    dunstonh Posts: 120,009 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    If the policy still had a value, they would retain details.   It is more likely it was surrendered at the time.  It would then have no value and would naturally drop off the systems over time.
     what can I do now?

    Nothing

    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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