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Absolutely Disgusted with the Coventry

Mycull
Posts: 6 Forumite

I have a Flex for Term BTL mortgage with the coventry building society. I was expecting the monthly payments to drop for the April payment but they didnt (even though the BOE has dropped the base rate twice), I have emailed the coventry and they say that although the product is Flexible they arent obliged to drop the rate. Which is annoying as when the rates last went up they adjusted the rate for the very next month. Now its going in my favour for once they aren't playing ball. I have checked again for the May payment but still the same old rate. Surely this cant be correct ?
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It depends on the detail of the mortgage you signed up for. It would have been stated in the terms and conditions as to how the interest rate would be applied in relation to BOE movements. It may be that it won't drop beyond a certain point - you probably need to dig out and take a look as to what you signed up to.0
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the reply from them was they werent obliged to although the product was labelled Flex for Term and it went up with the last rate increase. It was previously lower so there is no floor at play here0
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I was expecting the monthly payments to drop for the April payment
Why were you expecting that? It isn't a tracker.
I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.1 -
Mycull said:the reply from them was they werent obliged to although the product was labelled Flex for Term and it went up with the last rate increase. It was previously lower so there is no floor at play here1
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Either way its discraceful. Knowing what I now know I would have just as well to opt for a fixed term instead. at least it wouldnt go up0
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Mycull said:Either way its discraceful. Knowing what I now know I would have just as well to opt for a fixed term instead. at least it wouldnt go up1
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Most lenders now revert to their SVR which is linked to their own base rate (rather than the Bank of England).
You need to check what your paperwork says, if it is linked to the BoE base rate, then they are obliged I would have thought to lower the rate/repayments. If it is linked to anything else then they are probably not.I am a Mortgage AdviserYou should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.0 -
OP please copy and paste what is in the relevant T+Cs here, I can't see it from here, if you feel you have a case, put in a complaint into the lender.
Does your rate have a floor limit under which it will not go? a comment of 'It was previously lower so there is no floor at play here' is of no use as that is not what is said in your contract so stop speculating and paraphrase what it is in your contract"It is prudent when shopping for something important, not to limit yourself to Pound land/Estate Agents"
G_M/ Bowlhead99 RIP0 -
Coventry BS funds their BTL mortgage book by using commercial money sources not retail deposits. This funding stream has no correlation to BOE base rate. The demand for securtised BTL mortgage debt isn't high at the moment for obvious reasons.1
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