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Membership frozen
kiwiman
Posts: 16 Forumite
Hi, my local golf club agreed to freeze membership for the duration of the coronavirus outbreak. I pay monthly by DD.
I am confused as to whether payments will be stopped or whether I will get additional membership at the end of the term.
I have e-mailed them regarding this but have had no reply.
Can they stop the DD at their end or do I need to initiate this?
I am concerned that if I cancel the DD they could say I have breached my contract and I would have to sign up to a new deal.
Advice would be appreciated. Thanks.
I am confused as to whether payments will be stopped or whether I will get additional membership at the end of the term.
I have e-mailed them regarding this but have had no reply.
Can they stop the DD at their end or do I need to initiate this?
I am concerned that if I cancel the DD they could say I have breached my contract and I would have to sign up to a new deal.
Advice would be appreciated. Thanks.
0
Comments
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Direct debits are controlled by the organisation you took it out with unless you cancel it.
2 -
Have you tried emailing them again? They have probably received a lot of emails and their mailbox is most likely inundated. Their non-response is probably not intentional.
My gym membership has been frozen, but I paid for 1 year upfront (so it is not a direct debit payment like your golf membership). Anyhow, we received a generic email stating that members will get an extension regarding when our 1 year membership ends.
0 -
They have been in contact and frozen my payment at their end.
Thanks for your help.0
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