Half price but OUT OF DATE!

penniejane

I bought USN diet protein shake from Holland and Barratt while it was on sale and really enjoyed the product. I wanted to buy more but can ill afford the full price, even though it is worth it.  Anyway, I found a company selling it at half price, which I thought was another deal/promotion. It was delivered yesterday and I had my first shake from this new batch and it tasted quite different, almost cardboard  like. I then noticed the the product is dated Exp: March 2020. (I bought two of them!)

I have since been advised by the company that there is a warning in red but I didn't see it advising it is out of date. Also, it says it is out of date for only one of the two flavours but they say that is why products were half price, if that is so, why isn't the other flavour full price? I am worried it may make me ill...

The company replied: (I can't help but think they may have changed the warning after my first email advising the products were out of date)

Is this tough luck and I have to suck it up?

Joe Stevenson (Discount-Supplements) • support@discount-supplements.co.uk
Hi,
        thank you for the details, the short dated information is displayed on the site and that is the reason it has been significantly reduced in price
if you can show us a screenshot of the product listing now without the short dated information please do so  
Yours in Health
Joe Stevenson
General Manager

 

 

 

penniejane

Just need to know what to do here...

dlusman

PinkPJs said:

Just need to know what to do here...

Read adverts before buying ?

"Best Before" is just that . The product will be best before that date , but perfectly ok to eat after.

penniejane

Thanks dlusman: This isn't a best before, it is an EXPIRY date...

maisie_cat

A powdered product will in all likelihood be best before, it's mostly whey powder or something similar. It will be okay to consume and is very clearly half price for a reason. If you really want to save money you can make your own protein/meal replacement drinks.

jefaz07

In future look at products from MyProtein or The Protein Works. They’re about £30 for 2.5kg before any discounts. 

Better products at a cheaper price. You’re paying for a name here. 

They will be safe though. I’ve had past date protein and no issues whatsoever 

penniejane

maisie_cat said:

A powdered product will in all likelihood be best before, it's mostly whey powder or something similar. It will be okay to consume and is very clearly half price for a reason. If you really want to save money you can make your own protein/meal replacement drinks.

Thank you for your reply, although I thought it was a promotion like in HB. Can you recommend any recipes? TIA

badger09

Official guidance on Best Before and Use By dates here
https://www.food.gov.uk/safety-hygiene/best-before-and-use-by-dates

Most sensible people are perfectly happy to consume food which is past its Best Before date. Obviously, use common sense here. I'm still using some spices several years past their Best before date. They're just less potent than when I bought them.

maisie_cat

I had yogurt for breakfast this morning made with an easiyo flavour best before 1/4/2017. It was perfectly fine and bought for pennies on their OOD website. There are loads of combinations to make your own protein powder for meal replacement shakes, it really depends on what you like. 

John_

PinkPJs said:

Thanks dlusman: This isn't a best before, it is an EXPIRY date...

It’s not a “use by” date though, so I don’t think that you have any recourse.

penniejane

maisie_cat said:

I had yogurt for breakfast this morning made with an easiyo flavour best before 1/4/2017. It was perfectly fine and bought for pennies on their OOD website. There are loads of combinations to make your own protein powder for meal replacement shakes, it really depends on what you like. 

Could you give me an example of websites? I like chocolate with added fibre protein shake (like what I bought)