VIrgin holiday group trip lack of travel insurance will I get a refund if they cancel holiday

MissC13

Does anyone know if Virgin holidays will refund you if you do not cancel a booking and they cancel due to the Current situation with the Corona virus. I’m worried as we are a large group travelling. If they cancel as holiday is not until end of June will they refund directly or do we have to claim on our travel insurance as not all of us have travel insurance as yet. I have a large Balance to pay this week and not sure whether to proceed and pay or cancel because if I proceed those without insurance would lose out even though it is a group booking. Would they or wouldn’t they please Can you give me some advice on this as the virgin holiday site T&c is not clear. 

markmcgarry

If they cancel you will get a refund, if you cancel you won't get a refund. Presently the advice is not to travel  but that advise is applicable for around 30 days ahead, so it would to be soon for them to cancel. With a bit of luck all restricatiions will be over and you can go on holiday in June !!

Westin

You already have your existing thread active and asked similar on there.   Might be better to keep to one thread.
https://forums.moneysavingexpert.com/discussion/6118605/virgin-holiday-in-june-large-group-booking-concern#latest

MissC13

MarkMcGarry thank you for your response so we all will be refunded if they cancel just to clarify. 

Blue_sky101

MissC13 said:

MarkMcGarry thank you for your response so we all will be refunded if they cancel just to clarify. 

Yes you have the right to a refund. But a lot of people are finding that their travel companies and airlines are offering a change of date for holidays or vouchers instead of cash refunds at present due to mass refund requests. 

From their point of view, they lose out on cash and they can’t make any more due to the global travel disruption, so it risks them going under.