TUI Holiday

benidorm59

I have just read in the Guardian that the law is about to be changed and TUI will not have to refund holidays they can give a voucher.  We have booked to go to USA June and paid the full balance, was hoping for a refund as due to be laid off work.  I paid for the holiday on a credit card would it be covered by that.  I know people are a lot worse of then us at the moment due to this horrible virus but am just trying to find out 

NoodleDoodleMan

Can you supply link please.

I was under the impression the airlines and travel operators etc. were lobbying the government on this - but can't find a confirmation that the consumer law has been revised.

Update - here's the link.

https://www.independent.co.uk/travel/news-and-advice/package-holiday-refund-rules-suspended-abta-coronavirus-a9417261.html

TUI etc. will have to refund, although there is an applicable timescale which won't help people who need the cash back quickly.

The final two paragraphs are very relevant.

NoodleDoodleMan

Not sure on how this impacts on punters who have made DIY arrangements or online travel agents who have assembled similar separate elements of flights, transfers and accommodation.

Just underlines the value of bonafide packages when things go wrong.

benidorm59

If it does get passed and a voucher was issued would I be covered by my credit card for a refund as I doubt we would travel again in two years .I booked through TUI Villa and Flights Package thanks

photome

benidorm59 said:

If it does get passed and a voucher was issued would I be covered by my credit card for a refund as I doubt we would travel again in two years .I booked through TUI Villa and Flights Package thanks

I doubt you would be covered by credit card if the operator is complying with the law. if it gets passed and you get a voucher you could still get your money back but it would take 2 years ( at least that is how I read it)

NoodleDoodleMan

Correct, as the article indicates, payments will have to be refunded eventually - the downside is the delay period.