Mis Sold Mortgage Claim / Difference between rates over the years??? (prosurance)

I have been contacted from the Rochdale area by a company offering to claim back money if the interest rate on my mortgage had been incorrect historically.  They have made the request to my bank for the information with my premission but the bank has sent the information to me asking me to check that I want to forward it on and it's upto me to do so.

It is only at this point that I knew they was called ProSurance and the information I can find on them seems a bit hit and miss.  Does anyone know anything about these people, are they legit?  Or indeed anything about this types of claims?

For the moment I am holding onto my information and ignoring their calls.



  • [Deleted User]
    [Deleted User] Posts: 35,242
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 9 March 2020 at 1:24PM
    Don't sign up with any company.

    If you have a complaint about your mortgage, just send it directly to the lender who can investigate. 

    Also withdraw your permission for them to act on your behalf, but check for any fees payable as a result of cancellation.
  • The_squirrell
    The_squirrell Forumite Posts: 252
    Fourth Anniversary 100 Posts Name Dropper Photogenic
    As above!!
    The firm I work for will only ever send Subject Access paperwork direct to a customer now. Lots of reasons, but most of these firms are very murky and their administration is absolutely shocking, so who knows where your paperwork will end up.
    I work in Data Protection and spend my days dealing with CMC's. Only here trying to help!!
This discussion has been closed.
Meet your Ambassadors


  • All Categories
  • 340K Banking & Borrowing
  • 249.1K Reduce Debt & Boost Income
  • 448.3K Spending & Discounts
  • 231.9K Work, Benefits & Business
  • 602.9K Mortgages, Homes & Bills
  • 171.6K Life & Family
  • 245.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.8K Discuss & Feedback
  • 15.1K Coronavirus Support Boards