Boots halts Advantage Card payments after cyber attack

Boots customers have been left unable to Advantage Card points to pay for their shopping, after a cyber attack...

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Boots halts Advantage Card payments after cyber attack


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Replies

  • philatiophilatio Forumite
    670 Posts
    Part of the Furniture 500 Posts Combo Breaker
    ✭✭
    Been unable to use points since lunchtime yesterday.
    Nothing on the Boots website. No mention on their twitter. No indication of when things will be back to normal.
    Really poor.
  • corneredcornered Forumite
    1 Post
    First Post
    MoneySaving Newbie
    I have £50+ stuck in the Advantage card scheme and didn’t know anything about the cyber attack until I tried to use the card back at the end of Feb. Numerous phone calls and 2 replacement cards and I still can’t use the points to pay for anything. I have now been told by an operator that all resources are now focused  on COVID. I have emailed head office asking for the balance to be converted onto a gift card. 
  • General_GrantGeneral_Grant Forumite
    4K Posts
    Tenth Anniversary 1,000 Posts Name Dropper
    ✭✭✭✭
    The last time I redeemed some Advantage Points was 16 March.  That was in a store.  Are you trying online?
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