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My Mother scammed out of £8.2k in telephone scam.
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glennevis said:The only time Santander ever texted me requiring a simple 'Y' reply from me was after other security checks and questions when a high-value transfer was set up by me. And the txt asking for a "Y" reply was received EXACTLY one hour after they sent me the following txt:"*Take Five to stop fraud, don't be a scam victim* We'll send you a text in about an hour from 447xxxxxxxx to check some recent activity on your account. If you’ve been asked to transfer your money to a safe account, don’t proceed. Hang up on any caller and phone us immediately. Requests like this will be fraudulent."So I would assume your mother received the same alert, giving her one hour to phone Santander to say that she had been asked to transfer money to a safe account. Instead she chose to answer the txt she received from Santander with "Y".Don't see what more Santander could have done.0
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