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Do I have to pay the interest added onto the child benefit owed because of the high income

Hi, 
I've trawled the Internet but cannot find an answer. We have been hit by the child benefit high income overpayment. We owe £10500. £500 of this is interest added on. We have taken a loan out but been unable to contact hmrc to pay what we owe. The interest is being added on daily. £10 in under a week.
I really feel as we were unaware of this, and only one person is working, earning over 60k and I am unable to work and get PIP for my various disabilities.
Does anyone know if we can get away with paying the interest we have been charged. We're already struggling to pay the loan and all our other outgoings. Hmrc offered us a repayment plan which we couldn't afford which is why we've ended up with a loan.
Why when we are paying it all back should we also be penalised this way? 

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