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Valuation Delaying Mortgage Application

We submitted our Mortgage application a week ago and the lender still hasn't been in touch with the sales office to arrange a valuation. It is a new build house (complete in a couple weeks) on a shared ownership purchase. We have a tight time frame and I'm worried that this delay will result in us waiting weeks more for a mortgage offer. Does any one know at what stage in the underwriting process valuations are usually conducted? The mortgage lender is Hanley Economic Building Society. Thanks

Comments

  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 18 February 2020 at 3:15PM
    Be the appointed surveyor that contacts the developer. Is it school half term where you are? Perhaps there's a slight delay in processing your application.  
  • Hanley instruct valuations on the day of submission. As Thrugelmir says, might be a valuer issue or site office problem but worth chasing
    I am a mortgage broker and IFA. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice
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