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PRA Group Letter Help needed
Comments
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hiGalloglass said:Otherwise I will have no option but to make a complaint to the trading standards department and consider informing the FCA of your actionsThe chances of Trading Standards doing something is close to zero. FCA/FOS similarly. The new kid on the block with the big stick is the Information Commissioner. So send the complaint there and reference the FCA guidance and the issue of "phishing"
In order to "phish" using you personal data, they need your express or implied permission. They do not. The alternative is a "legitimate interest" which again they do not and this is what you need to be clear to PRA about prior to your ICO complaint.
thank you for this info, i wonder if you can post a letter that i can quote from that will make my life easier, as i need to read about ICO to complaint .0 -
They are phishing.
Two ways you can play this....
Give them all the information they request and hope that they realise the debt isn't yours and close the case. There is a good chance they now have all the info they need to bully you into paying the debt. Or....
Don't give them any information. They have made an accusation and have asked you directly to pay up. Therefore they must already hold enough information to prove that the debt is yours. So let them prove it. You will most probably receive begging/threatening letters to pay with offers of a discount.
They have to prove the debt is yours so just refer them back to your prove it letter and of course stay off the phone.
::A1
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