Letter from BPO

kdyhearts

I’ve just received a letter from BPO saying I’m due racing post TV for £274 because I forgot to cancel the free trial. Do I need to pay this or what?

Karonher

You should be able to find out in the terms and conditions. If you were given a date to cancel by and you forgot then I imagine they will want paying.

Contact them and ask.

kdyhearts

I have and there wanting payment. If I don’t pay will it effect my credit?

DCFC79

kdyhearts wrote: »

I have and there wanting payment. If I don’t pay will it effect my credit?

Depends what length they go to for the money ?
They could go for a CCJ.


Why did you not make a note when you should cancel the free trial ?

kdyhearts

It completely slipped my mind.

It’s only a TV channel.

Willing2Learn

Is the payment due to be made via Direct Debit from your bank account or a CPA (Continuous Payment Authority) via a credit/debit card?

Whichever it is, you can cancel the DD or CPA direct via your bank, then that would prevent the debit from occurring. However, that may not set you free from your contractual obligations (are there any in the small-print or t&c's?)...

sourcrates

Hi,

BPO collections are just acting on behalf of the company that engaged them, overdue accounts are automatically referred to them after a period of time, they cannot take legal action themselves as they do not own the debt, nor will it have been legally assigned to them either.

These companies have neither the time nor the resources to chase overdue debts, so they use collectors like BPO, they don’t waste further money by taking legal action, BPO will run through their range of standard letters with you, then move on.

Karonher

Just wondering how they manage to keep in business if they never collect any money. Do they really give up that easily?

sourcrates

Karonher wrote: »

Just wondering how they manage to keep in business if they never collect any money. Do they really give up that easily?

It’s just not cost effective to take everyone to court.

Average time for a claim to progress from an LBA to an actual hearing, could be 6 months.

Obtaining the judgement is one thing, they may then have to spend more money and time further enforcing it, as people can easily ignore a CCJ.

So for £200 odd quid, they could spend the same again trying to recover it, and still not get any money.

It’s easier, quicker, and cheaper to just write it off against your tax liability.
Off course it’s not the case every time, they cherry pick cases they think will pay up under threat of court action, it’s a numbers game, but they want to spend as little as possible on recovery.