Concerned about broker 7 January 2020 at 1:36PM edited 30 November -1 at 12:00AM in Mortgages & Endowments 13 replies 984 views

PaulB79

Hi,

I just wanted a few opinions on the broker that I have been speaking to as I'm slightly concerned that he has placed me with lender but hasnt seen mine or the wifes credit reports and has only taken a few details over the phone. I have a few historical defaults over 4 years old but he hasn't asked how much these were for etc.

Should I be a bit concerned by this?

Many thanks

Exodi

In my view, the broker doesn't make money from you being declined.

Perhaps you should ask him if he needs the details of your defaults or why he think's they're not relevant?

csgohan4

my broker asked for credit reports all of them before doing a fact finding form with me before placing me with a lender.

My broker was a pay on offer broker which I find is reasonable and benefits both of us

Didn't even do a DIP until full application as not needed

SonOf

I have a few historical defaults over 4 years old but he hasn't asked how much these were for etc.

Where in the process are you? basic quick and dirty enquiry? nailing down a lender/rate as you have a property etc?

Do those defaults appear on your credit file?
Is the broker obtaining a credit report so they wont need any you supply?
What does the broker say when you ask them why they are not taking details?
How much over 4 years are they?

kingstreet

"Placed me with a lender."

Please explain what you mean by this. It would be normal for a broker to issue example illustrations based on his knowledge of which lender(s) is/are most likely to lend to be able to give you approximate rates and costs.

You'd be surprised by the number of people who go from wanting to know if they will get a mortgage one minute to wanting to know the monthly costs of two and five year fixed rates over 20, 25 and 30 years with and without product fees the next.

Sometimes it's easier to answer questions before they are asked. Often we will issue illustrations for a most definite lender/product like Precise then we try to get a high street lender and rate using the "under promise, over-deliver" concept.

Only your broker can tell you what they are doing and why.

PaulB79

Basically I gave him a few details and he said I will place you with Kensington, dodnt ask about the amount of defaults or when they were issued etc... I am looking to remortgage at the end of my fixed deal..

ACG

Lazy advising. It could be the right deal in the end, but it could also be the equivalent of using a hammer to crack a nut. The broker has no idea and never will do if they do not get your reports.

Last year around 35% of our customers with adverse ended up with normal rates.

MovingForwards

My broker asked to see my credit files, even though I had confirmed all the adverse info. Knowing how being placed with the right lender is the difference between an acceptance or decline means all the necessary information was with him so he could make the right enquiries and match me to the right lender.

Where did you find your broker? And how much are you paying for their services?

Thrugelmir

Who recommended this mortgage broker to you?

PaulB79

It was one found online. However luckily I have just received a phone call from the guy who sorted out our last mortgage as his records flagged up it was time to review our mortgage so I will use him again and I will make sure I keep his contact details safe from now on.

ACG

It will be interesting to see what this broker comes back with by comparison.