We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Double scan for item at asda

Options
cherry76
cherry76 Posts: 1,091 Forumite
Part of the Furniture 500 Posts
in Gone off!
Is this possible? I did some shopping at asda and noticed I am paying for an item twice. It was a small amount and did not bother to go back in store for a refund. I am just wondering how did this happen? Thanks

Comments

  • Diamandis
    Diamandis Posts: 881 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    Probably accidentally scanned twice. It happens.
  • Farway
    Farway Posts: 14,673 Forumite
    Part of the Furniture 10,000 Posts Homepage Hero Name Dropper
    Diamandis wrote: »
    Probably accidentally scanned twice. It happens.
    Can happen at self scan with scanners in vertical as well as horizontal plane. As you remove item to basket it may catch the bar code again.

    At my self scan it shows in window the items scanned so it's easy to check through before payment, a double scan will show up, as will incorrect pricing
    Eight out of ten owners who expressed a preference said their cats preferred other peoples gardens
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture