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Martin Lewis
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Double scan for item at asda

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Double scan for item at asda

edited 30 November -1 at 1:00AM in Gone Off!
2 replies 1.6K views
cherry76cherry76 Forumite
698 posts
Part of the Furniture 100 Posts
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edited 30 November -1 at 1:00AM in Gone Off!
Is this possible? I did some shopping at asda and noticed I am paying for an item twice. It was a small amount and did not bother to go back in store for a refund. I am just wondering how did this happen? Thanks

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  • DiamandisDiamandis Forumite
    385 posts
    100 Posts Second Anniversary
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    Probably accidentally scanned twice. It happens.
  • FarwayFarway Forumite
    8.2K posts
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
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    Diamandis wrote: »
    Probably accidentally scanned twice. It happens.
    Can happen at self scan with scanners in vertical as well as horizontal plane. As you remove item to basket it may catch the bar code again.

    At my self scan it shows in window the items scanned so it's easy to check through before payment, a double scan will show up, as will incorrect pricing
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