SAD FART Advice needed on money claim
frugalisticchic
Forumite 15 Posts
Hi all
I need some advice. I purchased a branded coat for my son last year at a cost of £115. it's an insulated winter coat that has been worn at best 6 months (it's not winter all year round). I've returned the coat to JD sports for an inspection and I have found holes in the fabric in several places and also the colour has faded under the arms to a grotty brown colour. They've rejected my position and I'm considering a money claim as I don't believe the goods have lasted a reasonable period of time - I've had supermarket coats that have lasted significantly longer than this. The jacket - a Nike Advance 15 is listed as being "durable" by Nike. It's been discontinued in this colour but is still on sale in another colour. Am I being unreasonable to have expected it to last longer than 14 months time - surely "wear and tear", like a car, should only be based on the actual wear or use of the item rather than the period of time it has been owned.
TIA
I need some advice. I purchased a branded coat for my son last year at a cost of £115. it's an insulated winter coat that has been worn at best 6 months (it's not winter all year round). I've returned the coat to JD sports for an inspection and I have found holes in the fabric in several places and also the colour has faded under the arms to a grotty brown colour. They've rejected my position and I'm considering a money claim as I don't believe the goods have lasted a reasonable period of time - I've had supermarket coats that have lasted significantly longer than this. The jacket - a Nike Advance 15 is listed as being "durable" by Nike. It's been discontinued in this colour but is still on sale in another colour. Am I being unreasonable to have expected it to last longer than 14 months time - surely "wear and tear", like a car, should only be based on the actual wear or use of the item rather than the period of time it has been owned.
TIA
Addicted to saving money :j (or just tight)
0
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Replies
If you paid by credit card speak to them first to see if they think you can claim?
Personally from what you have written you will find it difficult to win a claim.