Kicked off lifepoints!

hi, has this happened to anyone else? I was getting a lot of repeated surveys, and then suddenly couldn't log in. I sent a ticket - had to go via the facebook page to do it - and they took 8 weeks to investigate. At which point they told me I had been banned due to suspicious and unethical behaviour. I protested and asked for more information and they told me that the evidence was overwhelming and they didn't have to tell me what it was. I know it's silly but it's upset me a bit - I feel like I've been accused of dishonesty and there's absolutely nothing I can do about it.

Comments

  • mjm3346
    mjm3346 Posts: 46,885 Forumite
    First Anniversary Name Dropper Photogenic First Post
    They were looking for new members all over the place a couple of months ago and I signed up just to get a bonus from another site but have never used them beyond that as they are part of Lightspeed which I did use years ago and the rewards for time spent were far to low.
  • I was kicked off a few months ago and had to raise a complaint with the better business bureau as I had £20 worth of points in my account they told me my account had been deactivated as I had cancelled it I had to reregister with a new email address then contact them to get my missing points transfered.
    As I am a member of a few sites I find I get duplicate surveys a lot if its one I know I have done before I just close without completing.
    Was banned from peanuts lab via Inbox pounds but I can still do them on other sites and the amount they pay is low any way so I wasn't that bothered.
    It is frustrating when a survey site sends you the same survey over and over if some sites have software in place which tells them a survey has already been completed why can't others.

    I wouldn't worry about it if I was you plenty better survey sites out there
  • bigisi
    bigisi Posts: 925 Forumite
    I got banned from Lifepoints and Valued Opinions for the same reasons recently. Annoying but I've just replaced the income streams with others. I'm earning more now from Branded Surveys than I did from VO and LifePoints put together, pity I can't run all three at the same time but I'm not going to lose any sleep over it.
  • I knocked them on the head some time ago. I spent far too much time getting screened out of every survey and the rewards were low. I like Onepoll and Populuslive.
    Don't mess with pensioners. :cool:
  • yksi
    yksi Posts: 1,024 Forumite
    First Anniversary First Post Name Dropper
    They're at three strikes with me. They absorbed MySurvey and GlobalTestMarket and they also used to have a site just as LightSpeed iirc. MySurvey's site was terrible and buggy, GTM never replied to my support requests, both have eaten my earnings, and as far as I'm concerned anything associated with the LightSpeed name is a scam... they can take a long walk off a short pier.
  • MattSt89
    MattSt89 Posts: 62 Forumite
    If they hold data on you try a SAR request?
  • kirstielou
    kirstielou Posts: 381 Forumite
    hi, has this happened to anyone else? I was getting a lot of repeated surveys, and then suddenly couldn't log in. I sent a ticket - had to go via the facebook page to do it - and they took 8 weeks to investigate. At which point they told me I had been banned due to suspicious and unethical behaviour. I protested and asked for more information and they told me that the evidence was overwhelming and they didn't have to tell me what it was. I know it's silly but it's upset me a bit - I feel like I've been accused of dishonesty and there's absolutely nothing I can do about it.

    Same thing happened to me. They want me to register again with a different email address. Cant be bothered really
    Working Full Time but just about make ends meet.
    Proud twin Mummy (:female:/:male: born 2010)
    Proud Autism/ADHD Mummy
  • bigisi
    bigisi Posts: 925 Forumite
    Just had an email saying me being banned was a glitch and yet when I try to log in again it says my account was cancelled so I can't log in.

    Joke of a company, I told them so and pointed them to this thread not that it will make any difference.
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