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Leaving StepChange

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  • sourcrates
    sourcrates Posts: 31,602 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    pp64 wrote: »
    I have requested CCAs too. Virgin have written back to me with a copy of the CCA which was valid at the time I took out the CC but it is NOT signed by me - does that mean that it is unenforceable? If so, do I then tell them that I know it is unenforceable?

    Thank you

    No it’s valid, there is no requirement within the consumer credit act for a signature on a copy credit agreement.

    Sorry 😐
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Is it worth sending a CCA request if you dont have a fund set up to offer a F&F?

    Or best to wait until you have something, just in case it turns out to be unenforceable?
  • Just an update and some next step advice required

    So having decided to come away from Stepchange and tackle our debts ourselves as well as try and build our credit score back up we are making 2020 a year to really go for it

    So on our list of creditors we had 8 listed

    One has been totally paid off
    4 we have set up a monthly payment plan with 3 of them being totally cleared after 12 monthly payments

    That leaves 3 left - now looking through our paperwork we dont seem to have any correspondence at all from these and since leaving our DMP with SC we have had no contact from them chasing payment

    My question is then what do we do about these 3 on our list?
  • WhenIam64
    WhenIam64 Posts: 1,052 Forumite
    My question is then what do we do about these 3 on our list?

    Sourcrates has mentioned above to check if the debts are enforceable, so unless you checked you may be paying the unenforceable ones, leaving the enforceable ones to escalate.

    Have you checked the other sides paperwork with a CCA request or a prove-it letter?

    As an aside there is an issue with this thread where people are dropping in and out. Perhaps the mods will separate them so the OP does not get misleading information.
    Unlike some here, I am not omniscient. If I am wrong correct me. I won't take offence.

    The law is like an ocean - have a swim but don't drown.
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