Do you know of a good+reliable delivery company?
edited 30 November -1 at 1:00AM in I wanna buy-it or do-it
8 replies 1.5K views
I am not sure where I can post this but this seems the only place that fitted. I would of preferred more frequently visited sub forum TBH. If there is a more appropriate place then I would appreciate it if a Moderator would move it.=================================================
I would like a recommendation for a delivery company because I have an Ultrasonic cleaner which I purchased from Maplin before they went out of business which has a fault and needs to go back to the manufacturer for repair. The guarantee expires just before the end of this year therefore time is short.
This Ultrasonic cleaner cost me a lot of money, far more than I had hoped, it cost me almost £400, a James Products Sonic 6MX. The next best price I could find at the time was about £485, a 20% eBay discount, £70 max, helped and so did some cash back from TCB where they matched Quidco's higher cashback.
I received it, tested out okay and then put it away until I needed it. However when I recently started using it, a part of the tank started going rusty. It should not of done this because it is stainless steel and only water has been used in it. Fortunately James products were very good and have said that they will replace the tank to fix it which works for me because mine is practically unused and the electronics work fine.
I need to send this to Dorset and it needs to be well insured £650-£750 because these are extremely difficult to purchase now because James Products has moved out of the Ultrasonic cleaner business and has stopped making them. They are all discontinued on their website. It would cost me about £750 to replace. Therefore the purchase price is not sufficient recompense.
Therefore I want recommendations on delivery companies who can pick up and deliver. I have seen that DPD has been getting some very mixed reviews, mostly very negative recently on Trustpilot. That is not my local experience of DPD which has always been very good. On one occasion a company selected the wrong address on a delivery website and the parcel did still get to me because the driver who often delivers to me recognised my name and corrected the address.
TNT express who seem to be in the process of being taken over or re-branded as FedEx express. James Products did recommend FedEx but they will not deliver single parcels and require a monthly minimum in order to allow a quote. I did phone FedEx about that and they recommended TNT. Mmmmm TNT reviews are bad on Trustpilot.
Can anyone recommend a company? A company who will not lose, steal or try to play American football with my parcel.
It needs to be collect by Monday at the latest.
Any recommendations either good or bad are gratefully received.
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