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Advice required re defective default notice/unfair relationship

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  • sourcrates wrote: »
    You may be aware that the majority of the consumer credit act is made up of guidelines, rather than set in stone rules, creditors can interpret these parts in different ways.
    I have had more success, on behalf of different clients, negotiating settlement offers with payday loan companies, by concentrating on their particular circumstances rather than challenging legislation.

    A complaint worded correctly can easily result in the removal of all interest in return for payment of the original cash loan.

    There’s more than one way to skin a cat.

    Complaint has been made and dismissed regarding un affordability and also the DN so think we are passed the correctly worded complaint stage unfortunately. Any other advice on how best to skin this particular cat ? Would be much appreciated.
  • justme2212 wrote: »
    @ Davy Jones 11 .Thanks for your very unhelpful response. Financial Conduct Authority exist to ensure that Financial Companies conduct themselves according to the rules, where one fails to do so, they are liable for punishment. So yes, I am angry at the Company as they have done absolutely nothing to assist my daughter, which they ARE supposed to do.Next time you wish to provide "advice" please ensure you know what you are talking about, IF the Company in question have terminated the agreement on the back of a defective Default Notice then the whole amount is NOT collectable as you state, only the arrears accumulated at the time are collectable. I came here for advice, not a lecture !
    I know very well what I am talking about, and providing help to someone who’s welched on their deal doesn’t go as far as you may believe it does.

    You obviously believe that you know best, of course, so I wonder why you are posting here. You seem to have learned very little since you were in the same situation a few years back. Blaming others for what seems to be a family habit is never going to help you or your daughter to learn.

    Would it not be better for you to help her pay back what she owes, stop trying to find a loophole, and then move on with life, hopefully less angry?
  • … providing help to someone who’s welched on their deal ...
    That is a bit judgemental, to state that someone has 'welched', when you know very little about her exact circumstances and whether she could be considered vulnerable.
    I work within the voluntary sector, supporting vulnerable people to rebuild their lives.

    I love my job

    :smiley:
  • That is a bit judgemental, to state that someone has 'welched', when you know very little about her exact circumstances and whether she could be considered vulnerable.


    Its also a very derogatory term albeit few know its origins. As far as I know, there is no correlation between being Welsh and defaulting on agreements!

    In fact the Anglo Saxons had a bloody cheek coining the phrase implying that the Welsh "from wealas meaning "foreigner" were not to be trusted given that it was the Saxons that invaded and drove the indigenous tribes out!
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