Quick quid PayDay Loan - help

buffness

Hi All,

Please can somebody provide me with some advice?

I was helping a friend with a missold payday loan using all the advice on MSE. QuickQuid declined the complaint so I took it to the FOS.

FOS sent him a letter to say after reviewing everything, the fair offer is a refund of £737.03. He signed the settlement form and sent this back to the FOS.

Correspondence then became quite quiet so I asked him to email the FOS for an update. The FOS then advised that because Casheuronet UK are in administration, there’s nothing the FOS can do but they have advised that we raise a complaint via the administrators.

My approach was going to be to summarise by way of a covering letter and then provide the letter and the signed settlement form - is this the right approach? Also, is it even worth doing?

Many thanks,
Vijay

[Deleted User]

You can send details of the payment you were due to receive if you want, but work on the assumption that you'll now receive nothing.

It would be more time efficient to just wait and see if anything materialises.

sourcrates

buffness wrote: »

Hi All,

Please can somebody provide me with some advice?

I was helping a friend with a missold payday loan using all the advice on MSE. QuickQuid declined the complaint so I took it to the FOS.

FOS sent him a letter to say after reviewing everything, the fair offer is a refund of £737.03. He signed the settlement form and sent this back to the FOS.

Correspondence then became quite quiet so I asked him to email the FOS for an update. The FOS then advised that because Casheuronet UK are in administration, there’s nothing the FOS can do but they have advised that we raise a complaint via the administrators.

My approach was going to be to summarise by way of a covering letter and then provide the letter and the signed settlement form - is this the right approach? Also, is it even worth doing?

Many thanks,
Vijay

Hi,

The process is explained here :

https://casheuronetukadministration.grantthornton.co.uk/redress-complaints/


any payout will only be made once all the companies assets have been realsised, any redress is likley to be conciderably less than your accepted claim mount.

glennstar

I would send the documentation you have alluded to. sourcrates and zx81 are correct in their statements but it can't hurt to lodge more paperwork. If you have the resources, send a letter every two weeks, week or less if it is electronic. Stay on their radar.

Them's who shout loudest get's most - is the adage here, I think.