Gift card refused. 17 November 2019 at 9:01AM in Discount codes & vouchers 4 replies 5.2K views

LilliasB

I am currently trying to purchase a product from Curry’s PC World using a valid gift card as part payment. After this is applied I get a message saying ‘sorry but we can’t currently accept gift cards or e-gift cards’. Has anyone else come across this problem?

Bacman

Check the expiry date on the gift card. If that is ok, check the T&C's on the back of the card to see what it says. If the company is going into administration then gift cards may well not be accepted, if none of those situations apply then you need to get whomever bought the gift card to speak to their customer services to resolve (as they were the customer of the gift card), or you if you bought it. Might be you have to buy the item from the store not online.

quoia

LilliasB wrote: »

I am currently trying to purchase a product from Curry’s PC World using a valid gift card as part payment. After this is applied I get a message saying ‘sorry but we can’t currently accept gift cards or e-gift cards’. Has anyone else come across this problem?

I would suggest that the message indicates that this is possibly/probably a temporary situation.....

... and you can always double check the value & validity of your card here

https://wbiprod.storedvalue.com/wbisoa/lookupservlet?language=en&host=currys.co.uk

Colin_Hall

I am trying to start a new thread but can't find out how to post it

sarah1972

Colin_Hall wrote: »

I am trying to start a new thread but can't find out how to post it

If you go to the top of the board you wish to post on, click new thread at the top of the board.