Selecting new pillow and return policies

I'm after a new pillow and common trend is if you buy one you cant return it back which is understandable. The one i have seen is pretty expensive so i want to ensure i have it correct first time if possible.

I'm interested in an iGel (back and side sleeper). Has anyone purchased this? If yes what were your thoughts?

I hear, the "break in" period is almost 10 days before you would start feeling comfortable with it, which to me seemed like a long period but i'm not sure how correct is this?
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