Oyster card top up issue

kuepper

I'm coming to London on an occasional visit in a couple of weeks and so after an arduous navigation of the TFL site I topped up my Oyster card online. I then got a message saying I had to 'collect' the top up by (I think)16 October on a London card reader but I won't be there til 20 October! It added that if I didn't collect I'd be given an automatic refund - so annoyingly I'll have to go through the same rigmorole again. What a crazy system - why can't it just add it ? and why didn't it warn you about the way it worked before you started the top-up process


To avoid this in future is it better going contactless or are there issues with that too?

Mr_Singleton

kuepper wrote: »

is it better going contactless or are there issues with that too?

Hmmmmm giving TFL direct access to your bank account? :eek:

Use an oystercard.

daveyjp

Unless you have some sort of discount applied to your Oyster just use contactless.

daveyjp

Mr_Singleton wrote: »

Hmmmmm giving TFL direct access to your bank account? :eek:

Use an oystercard.

No need to give anyone access to a bank account to use contactless.

Chino

kuepper wrote: »

To avoid this in future is it better going contactless

Yes. Or top up your Oyster card at a TfL ticket machine when you arrive in London.

https://www.youtube.com/watch?v=3O3N2njLtOw

Davy_Jones_II

Mr_Singleton wrote: »

Hmmmmm giving TFL direct access to your bank account? :eek:

Use an oystercard.

Why?

Contactless works just fine, and is used millions of times every day now.

giraffe69

No need to give anyone access to a bank account to use contactless.

Of course. Just more paranoia on the same topic from a certain poster.

Contactless works just fine, and is used millions of times every day now.

From the tube journey to the cup of coffee and few problems.

martindow

As has been mentioned you can only get discounts (railcards etc.) with Oystercards.



Are there any plans to allow linking of contactless cards so they can also offer discounted fares and lower caps?

macman

Capping has applied to contactless cards for at least a year now.

daveyjp

martindow wrote: »

As has been mentioned you can only get discounts (railcards etc.) with Oystercards.



Are there any plans to allow linking of contactless cards so they can also offer discounted fares and lower caps?

Which makes you wonder how this will be overcome at the recently introduced contactless only stations.

Mr_Singleton

giraffe69 wrote: »

Just more paranoia on the same topic from a certain poster.

TFL is sitting on £100,000,000's of pounds of revenue from incomplete journeys. A freedom of information request dug up that Westbourne Park tube station was making around £60,000 a day after refunds from incomplete journeys.

The media are complaining MP's are complaining, customers are complaining..... TFL just stays silent.