Life Points survey site

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Has anyone else had problems with this recently? I've been using the site for years (in it's various incarnations) & have been unable to log on as my account is 'temporarily unavailable'. I've not had any response to a message sent via their help centre a couple of weeks ago & am getting a bit worried that all the points I've built up over the year in readiness for Xmas will be lost...:(

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  • silverfairy
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    I have been on it today with no problems, are you still getting email invites from them? I usually click through from one of them to get to the sign in page.
  • libra10
    libra10 Posts: 18,762 Forumite
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    I'm not experiencing any problems currently.

    If unable to log in, try messaging them on their Facebook page -

    https://www.facebook.com/LifePointsPanel/

    Good luck
  • mjm3346
    mjm3346 Posts: 46,958 Forumite
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    They have really been pushing for new recruits, using Swagbucks, Pickmypostcode etc so that might have slowed them down a bit (masses of new members might also lead to a reduction in the level of rewards)
  • allison445
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    Had this last month after a few weeks the mesage changed to account inactive various messages to the company were sent and no reply even via facebook
    I them made a complaint to the better buisness bureau and within a few days had a reply saying they were unsure why my account had been deactivated and if I signed up with a new account and contacted them with the new email they would transfer my points
    True to there word the points appeared in my new account within a week
    Used to cash out montly I now cash out as soon as I reach the minimum amount
  • mjm3346
    mjm3346 Posts: 46,958 Forumite
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    allison445 wrote: »
    I now cash out as soon as I reach the minimum amount

    That's best with every site unless there is a significant gain to be had by redeeming for higher amounts
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