Pension contribution gone missing

LHW99

Are you sure the "June" payment wasn't actually the May deduction - ie the money is coming, but shows in the account a month after it leaves your pay packet? So the August deduction will actually show in September, because everything is a month behind.

vekma

June was from may pay , august has just appeared as well , it does list employee and employer contributions separately and all are correct sans the missing may payments.

nick74

vekma wrote: »

June was from may pay , august has just appeared as well , it does list employee and employer contributions separately and all are correct sans the missing may payments.

The May wage deduction was received in June? So are you saying you had a deduction taken from your April pay which should have appeared in the pension in May?

vekma

nick74 wrote: »

The May wage deduction was received in June? So are you saying you had a deduction taken from your April pay which should have appeared in the pension in May?

No only started in May which should have gone in by 19th June

ffacoffipawb

vekma wrote: »

No only started in May which should have gone in by 19th June

This is confusing. Can you list the date and amount of payroll deductions and date and amount of pension account receipts?

Dox

JoeCrystal wrote: »

Sound like a significant administrative error by your employer regarding the tax relief.

No - sounds correct. See post 5 above.

Contributions are taken from net pay - so the scheme isn't a net pay arrangement, it's relief at source. Don't you just love the confusion which arises from the terminology!.

nick74

vekma wrote: »

No only started in May which should have gone in by 19th June

But you implied above that it has gone into the pension in June, so which contribution is missing??

So far you should have had pension deductions on your payslips in May, June, July and August. The corresponding payments should have reached the pension in June, July, August and September. Is that not what's happened?

nick74

Dox wrote: »

Contributions are taken from net pay - so the scheme isn't a net pay arrangement, it's relief at source. Don't you just love the confusion which arises from the terminology!.

Not least for my predecessor at work who set up our auto enrolment pension scheme as a net pay arrangement on our payroll software, but set it up with the pension provider as relief at source. It meant that everyone who worked for us for two years got two lots of tax relief. Real mess to sort out..

JoeCrystal

Dox wrote: »

No - sounds correct. See post 5 above.

Contributions are taken from net pay - so the scheme isn't a net pay arrangement, it's relief at source. Don't you just love the confusion which arises from the terminology!.

I was under the impression that vekma is not seeing any tax relief at the source from the provider. which was the issue. Hopefully, vekma can clarify on that!

nick74 wrote: »

Not least for my predecessor at work who set up our auto-enrolment pension scheme as a net pay arrangement on our payroll software, but set it up with the pension provider as relief at source. It meant that everyone who worked for us for two years got two lots of tax relief. Real mess to sort out..

Yes, my employer had the same problem as well. Try seven years worth of double tax relief for a few thousand employees. It was an extreme mess to sort out that took over a year for both the employer and pension provider to fix!

nick74

JoeCrystal wrote: »

Yes, my employer had the same problem as well. Try seven years worth of double tax relief for a few thousand employees. It was an extreme mess to sort out that took over a year for both the employer and pension provider to fix!

Blimey Makes ours look simple in comparison.