What do I do??

learntthehardway_2

I went on my DMP website on CCCS, and noticed on my list of creditors was Co-0p loans, aint got a loan with coop??? I phoned CCCS, they said "sorry, someone had put wrong bank code in system, should have been Northern Rock" I said.."does that mean Northern Rock not getting any money this month?/" (my first payment to them on plan)they said "yes, gone to Co-op bank, they will phone Co-op and get money returned but Northern Rock wont get no money till 25th December"" Hells Bells !!!!!!!:eek: yesterday I had 14 :eek: phone calls from Northern rock, going mad no payment as they knew situation they had phoned CCCS. Northern rock informed me going now to take legal action against me !!! :mad: unless I pay them some token payment myself this month. I phoned CCCS,they said" If I pay Northern Rock any money they will cancel my DMP, rules of contract I signed." What do I do ???/ I've had good relationship with Northern Rock up to now, I've kept them informed of my situation,and now my first payment to them all gone wrong !!! Northern Rock will start phoning me again soon, hassling me for money that they should have had on 25th, I just give up.......trying keep everyone happy/done everything right, through no fault of mine everything cocked up!!

markrussell78

I really feel for you on this one, seems to me that you have no fault with this one. The fault lies with CCCS in my opinion they have to contact northern rock and explain this surely? Sorry I'm not of much help but without doubt someone will be along soon who knows exactly where you stand with all this. Best of luck Mark.

Feefee_4

Hi Mark,

When I owed money to NR it was actually the Co-op who handled it, they said all their credit cards & loans were run by the Co-op bank, so this maybe the case with you? I'd check you info & see if it says anything, if not then hopefully CCCS will put it right soon. I'm with CCCS & always found them great. Try not to panic I've had lots of threating calls & letters from various creditor saying they are taking legal action & i've always said i'm doing my best & tell them to speak to CCCS, up till now nobody has carried out these threats. They know your not suppost to favour one creditor when your on a DMP but they will try it on. Stick it out & push CCCS to make the changes if it is wrong.

All the best

Fee