Supermarket online shopping
in Gone off!
10 replies 1.6K views
I've used Tesco online for my groceries for years and,although prices have recently increased and choice massively decreased,was prepared to continue.The final straw,small though it is,has been the stopping of carrier bags.Everything is now jumbled into the crates and has to be individually lifted out and transferred to my waiting container.This takes about ten minutes instead of the original two when a dozen bags (yes,I know all the environment problems)were swiftly handed over.Goodness knows how much time this has added to the driver's day.Every item of my shopping can be seen by the driver-not that I've anything secret but I'd like to keep my chocolate vice hidden! ASDA don't use bags either while Morrisons range is very limited so they're both out of the question.Any ideas?Paper bags would be fine or I'd be more than happy to pay a small deposit for the entire crate to be left with me then handed back empty the following delivery.
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I'm surprised to see you say that Morrisons has a reduced range and I wonder if this is local? I've used their online service only once but I didn't notice any gaps.
I am surprised that your store are still doing it.
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God knows how people in flats manage - I have friends in flats and most Asda drivers will not bring the delivery further than the main door of the flats. So if you live on the second floor and have ordered a months worth - even if you run down with bags, you have to take up what you can carry and leave a huge amount of stuff in a hallway for any randomer to pick up. It is a pretty poor service really
They’ll carry the crates into my kitchen and help unload them all onto the work surfaces for me.
Never a grumble, always polite always happy. Couldn’t ask for better service.
I let them know ahead of time what help I needed (crates into kitchen and assistance with unpacking) as per their bagless delivery guidance here:
I didn't feel rushed, indeed Tesco themselves allow more time in a drivers schedule for a bagless delivery.
Both said that they get no longer for bagless deliveries which is why they were both late.
I bought a garden trolley so I just put it all in there and unload once they have gone which they were both so grateful for.
Tesco said that one lady took half an hour as she wanted to put every single item away, he reported it to his manager as they are trying to convince the powers that be to impose a time limit on how long customers take and they are trying to put through that crates can be emptied only and no putting away which I think is more than fair.