NEW: Got questions about energy? Put them to Gary and Andrew from MSE's Utilities team during our energy-themed 'Ask An Expert' event. Check back here from Tuesday 9 August, 12pm
MSE Poll: How do you rate your bank account's service?

519 Posts



Poll started 20 August 2019
Every six months, we ask for your help to track the quality of customer service provided by banks. By comparing your answers with last time, we can see which have got better or worse.So, please vote based on CUSTOMER SERVICE for your main CURRENT account over the last SIX MONTHS. Ignore rates or any other products, and service if it's more than six months old.
Did you vote? Are you surprised at the results so far? Have your say below.
If you haven't already, join the forum to reply.
Thanks!

0
Latest MSE News and Guides
Replies
Hope this is noticed when producing final poll results.
I'm right there with you CiB, pi88ed off with NW. Our insurance package at £13 PCM was offset by £6 or so of interest as I tried hard to keep the Flex plus topped up to £2.5k.
Now the same cover is effectively £19 PCM.
I think that the next time a juicy bank switching deal comes up I'll move everything but a token balance in Flex plus out of NW. Barstewards!
No votes from me.