Missing Data concerns,has it started?

Jamboray_2

Here's something that has happened to me just recently.

I signed up to a new bank about 5 - 6 weeks ago for online banking.

Everything had gone well and like clockwork, however about 4 weeks ago, when I logged on to my bank, I found that I was unable to due to having too many unsuccessfull attempts, I hadn't tried to sign on for a couple of days and thought that it was strange, but followed the guidence to reset my information. I then noticed a click too late, that my email address had been changed to an email address that I used years and years ago. I immediatley phoned the bank to report this and got the normal assurancies that no one can access my account and all looked fine. I went through the process and re-set everything. A couple of days later, a letter arrives from my bank, saying thank you for your change of details, however please contact xxxxxxxxx to confirm you have requested this? I recieved another letter saying, I was successful with my application to open another account and my card would follow, I didn't apply?

I tried ringing the number and ended up talking to the banks helpline, who asked I go into my branch to follow this up.
I went to my branch with the letters and they looked into it on the system.
Regarding the second account being opened: This would have been if I had hit the submit button twice That account was cancelled.

The change of details request: This was an error at the bank and hundreds of letters had been sent out to customers:eek:

I was given the assurance again, that it was computer error and all was fine with my account. Nothing untoward has been going on since, but now with this !!!! up, it makes me wonder if there is a connection?

Does anyone know what date the discs went missing?

I would be on the register as I recieve childs allowance, tax credits etc.

Maybe I'm just putting 2 + 2 together = 5