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Is the right?

I’m going to call on Monday but I missed a couple months council tax - I’m am £90 a month. I made a payment today but got a letter saying I now owe £711?

It’s to debt collection?

Let’s say as a maximum I’ve missed £270. How on earth do I owe over £700?

I know I can get charged for this for not that’s much?

Do I now have to pay the agency or the council?

Comments

  • pramsay13
    pramsay13 Posts: 2,201 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Isn't there something about paying monthly is at their discretion so they can demand full year if payments are missed?
  • sourcrates
    sourcrates Posts: 32,518 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 3 August 2019 at 4:11PM
    pramsay13 wrote: »
    Isn't there something about paying monthly is at their discretion so they can demand full year if payments are missed?

    This is correct, if you fail to make your monthly payments, you lose the right to pay your bill by installments, and then the full bill becomes due.
    You had better contact them first thing monday morning, as the next step maybe a liability order, and Mr bailiff turning up on your doorstep.

    I would assume collections will accept a payment plan from you.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • CIS
    CIS Posts: 12,260 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I made a payment today but got a letter saying I now owe £711?
    Which letter is it ? A reminder, final notice, summons or liability order (it makes a big difference as to what happens next).
    I no longer work in Council Tax Recovery but instead work as a specialist Council Tax paralegal assisting landlords and Council Tax payers with council tax disputes and valuation tribunals. My views are my own reading of the law and you should always check with the local authority in question.
  • A warning say that a liability order will be made. Can I not make card payments to the council?
  • MisterP123
    MisterP123 Posts: 229 Forumite
    As said, give them a ring first thing Monday.

    They do take away your right to pay monthly if payments are missed but are usually happy to arrange a new payment plan if you contact them. I've had them extend my payment terms to the full 12 months as opposed to the usual 10 after a quick phone call (after my right to pay monthly was revoked)

    They were also happy to discuss a payment plan after I received a letter saying that it was now in the hands of debt collectors. They called them off straight away and we sorted it together.
  • You want to get a payment plan in place before they get a liability order which means extra fees of £50 or whatever it is these days being added on top.
  • CIS
    CIS Posts: 12,260 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    harris497 wrote: »
    A warning say that a liability order will be made. Can I not make card payments to the council?


    Sounds like you mean the summons.


    You can pay whatever you like to the council but unless they are willing to accept a payment arrangement - some will, on the basis they have the protection of the liability order - they are under no obligation to cease action unless full payment + costs is made.
    I no longer work in Council Tax Recovery but instead work as a specialist Council Tax paralegal assisting landlords and Council Tax payers with council tax disputes and valuation tribunals. My views are my own reading of the law and you should always check with the local authority in question.
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