Payday loan reclaim on a loan that's been sold to debt collectors

mermaid19

Hi everyone, I'm new here!

A few years ago I was young and foolish enough to fall into the payday loan trap when I was mentally not well and did not have the money to pay them back. Unfortunately I thought burying my head in the sand was the answer and they all got sold to debt collection agencies. I pay off set amounts each month to these debt collectors (I even have a CCJ for one I forgot I'd taken out and I moved address so didn't get the correspondence).

I have been putting off trying to reclaim the unaffordable payday loans I was unjustly sold as I'm not sure what to do in my situation. Do I write to the original lender i.e. Sunny, or to the debt collection agency? Or both? And how does this work with getting a refund back when someone else is chasing me for that debt?

Also, I'm currently paying off two Wonga loans to debt collection agencies. Should I still be paying these? Again who do I contact?

Thanks in advance to anyone who can help.

Sncjw

Were they aware of your mental health issues at the times did you tell them on each application

mermaid19

No I don't think so, but the mental health issues stemmed from being in the payday loan trap and I ended up having two years of therapy. I have psychiatrist letters etc to show the timing. However, I'm more going down the route of they were missold to me because they were unaffordable - i.e. I was taking one loan out to repay another.

I'm just not sure who I should be contacting or how I go about attempting to reclaim due to them being with debt collection agencies now.

Thank you

ndf9876

Doesn't matter who the debt is with now - complain directly to the company (Wonga have a dedicated complaints page \ form online I think). I would inform the DCA but you do NOT have to deal with them, no matter what the lender may or may not say.

mermaid19

Thanks so much for your response, I will contact them all directly. I know about the Wonga complaints page and their administrators being Grant Thornton so I will use this too. Do you think I should continue to pay the DCA in the meantime, for both the Wonga loans and the ones that haven't gone bust?

Thanks so much again for your help

ndf9876

If you can continue to pay them without to use payday loans again, my suggestion would be yes - maintain your repayments. Bear in mind this can potentially take 6 months or longer, so don't get yourself into a situation where you'd be willing to take a very low offer rather than hold out for substantially more.

mermaid19

Thanks so much for your advice, you've been most helpful! I will continue to repay and wait for the best offer possible