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Branded Surveys Redeem issues - anyone else having them?
DSmiffy
Posts: 791 Forumite
Hi
Just wondered if anyone else was having problems redeeming points with Branded Surveys?
I have done all the relevant verifications and can get as far as the redeem points button, but when I try to redeem I keep getting a message stating "an internal error has occurred".
I am trying to redeem via Paypal
Anyone else having this problem at all?
Just wondered if anyone else was having problems redeeming points with Branded Surveys?
I have done all the relevant verifications and can get as far as the redeem points button, but when I try to redeem I keep getting a message stating "an internal error has occurred".
I am trying to redeem via Paypal
Anyone else having this problem at all?
0
Comments
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It is working fine for me. You require 1,000 approved points to qualify for redemption. If you are having a problem, then I suggest you contact support. You can raise a support ticket from the page linked below:
https://brandedsurveys.uservoice.com/knowledgebaseI work within the voluntary sector, supporting vulnerable people to rebuild their lives.
I love my job
0 -
Willing2Learn wrote: »It is working fine for me. You require 1,000 approved points to qualify for redemption. If you are having a problem, then I suggest you contact support. You can raise a support ticket from the page linked below:
https://brandedsurveys.uservoice.com/knowledgebase
Hi, yes I'm at 1500 points.
Have sent an email and amazingly got a response asking me to try again, which I have but still not working. They are still looking into it
Just wondered if it was just an issue with my account or if others were experiencing the same0 -
Yes, having exactly the same problem. Tried a couple of times and had the same internal response error.0
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