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Access to records of NHS hospital treatment

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Apologies for repeating in part an earlier question. I have tried to find it and update it but unsuccessfully.

I developed a medical condition while on holiday in the UK recently and had to consult a local doctor and was treated with antibiotics. On my return home I had an emergency admission to A and E where a range of tests was carried out. Another test was later carried out at a specialist clinic in the same hospital. I was told that these tests showed I was basically healthy and discharged.

Unfortunately the original condition has not cleared up and there is a waiting list for further referrals. I have now made an appointment (private) with a specialist consultant to try to get to the bottom of things. . It would be very helpful to see what specific tests were carried out at the hospital in A and E and in the clinic and the results, so I can discuss this with the consultant.

How do I this? How do I get access to my NHS hospital treatment records? I have looked up how to access your medical records and it refers refers to both GP and hospital records . It says to access your hospital records you need to contact the hospital. My hospital is in partnership with another larger hospital and they have a joint web site. There are various departments listed but nothing called medical records or patient records. I have tried emailing enquiries but it just gets ignored. When i phone general enquiries I get an answerphone and they do not phone back.

Has anyone successfully accessed their NHS hospital treatment (Not GP) records? If do, what did you do? Ideally it would be online.

Comments

  • [Deleted User]
    [Deleted User] Posts: 4,176 Forumite
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    You need to look for the data protection team at the hospital. They manage information requests.
  • littlerock
    littlerock Posts: 1,774 Forumite
    1,000 Posts Fifth Anniversary Combo Breaker
    Yes it is, thanks
  • sheramber
    sheramber Posts: 22,681 Forumite
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    You need to contact the health records manager of the hospital where you were treated.

    There may be a charge for this.

    It may be better to request this in writing.
  • [Deleted User]
    [Deleted User] Posts: 4,176 Forumite
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    sheramber wrote: »
    You need to contact the health records manager of the hospital where you were treated.

    There may be a charge for this.

    It may be better to request this in writing.

    Not allowed to charge fees any more I think
  • Nicki
    Nicki Posts: 8,166 Forumite
    Your private consultant will almost certainly want to repeat any blood tests for himself anyway. If you had had x rays, CT scans or MRIs you would know about this and being able to say that nothing significant was seen is probably enough for an initial appointment

    Honestly, having read both threads I think you are really overthinking this! But if you are determined, why don’t you give the consultants secretary a call And I’m sure they will advise you about what is needed and how to get it
  • Dizzy_Ditzy
    Dizzy_Ditzy Posts: 17,471 Ambassador
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    edited 12 July 2019 at 7:30PM
    You give the private secretary a call with the details of all the tests that you had done and the consultant will be able to look them up on the system. If your consultant isn't able to access it then the secretary will be able to contact the hospital where you had them done and request copies - edit - dont call and EXPECT that they will obtain your results - ask nicely!

    No hospital will ever put patient medical records online for you to view.

    You can put a subject access request in to the hospital where you had the tests done

    Or you could quite simply have confidence in the staff who treated you when they told you that your tests were within the normal ranges. These tests are reported by one person, checked by another then reviewed by the medical team. If they say they're normal, they are normal
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  • theoretica
    theoretica Posts: 12,691 Forumite
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    Or you could quite simply have confidence in the staff who treated you when they told you that your tests were within the normal ranges. These tests are reported by one person, checked by another then reviewed by the medical team. If they say they're normal, they are normal


    But if you don't have records of which those normal tests were you may get to run through them all again, which can be a bore and seems a waste of skilled medical effort if the results can be reused. While I imagine a consultant would know the most likely tests to have been done that would not be enough to mark off those tests as normal without evidence.


    OP have you asked the receptionist at your GP? They may know the systems at your local hospital.
    But a banker, engaged at enormous expense,
    Had the whole of their cash in his care.
    Lewis Carroll
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