We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Mortgage refusal without clear reason

24

Comments

  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ozzy49 wrote: »
    So am I right in thinking that Equifax was right when they said the lender doesn't see anything more from them than what's on my credit file?

    Lenders has access to the CRA's datasets. Algorithms will be run across the data and compared to the current internal lending criteria.

    Other check that is performed is

    https://www.nhunter.co.uk/
  • kingstreet
    kingstreet Posts: 39,415 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Do you have any financial associations with anyone?
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • ozzy49
    ozzy49 Posts: 39 Forumite
    edited 8 July 2019 at 6:01PM
    So a quick update, the bank still won't provide any details on what the issue is but when pushed to explain how there could be a difference between the Equifax report they have and the one I have, they've said they'll get in touch with their 3rd party data provider to investigate - still no response since Thursday though.

    On one of the calls I got the feeling that they felt there may be something on my Cifas but I can't be sure. I put in a SAR with Cifas last week and sent SARs off to National Hunter and Sira/Synectics today.

    Best case scenario now is that the 3rd party data provider come back and realise there's been some sort of error.

    Otherwise I'll be waiting 30 days for the SARs to come back plus whatever time it takes to challenge what comes on those (if anything) by which time I'll most certainly have lost the property as the condition was a quick completion.

    On a side note, I put a SAR in to the lending bank and in the request I noted that I wanted all information they hold on me including any results from CRAs and Fraud Prevention Agencies. They're compiling the information but have said they can't give me the CRA or Fraud Prevention Agency results. Do they not have an obligation to do so as any information on them would relate to me?

    @kingstreet - I don't have any financial associations with anyone which is making the whole matter so much more bizarre :/
  • muhandis
    muhandis Posts: 994 Forumite
    Eighth Anniversary 500 Posts Name Dropper Combo Breaker
    edited 8 July 2019 at 6:05PM
    CIFAS processes SARs very quick. Mine and my partner's came through in 10 days a few months ago. So hopefully that'll come through quick!
    ozzy49 wrote: »
    Otherwise I'll be waiting 30 days for the SARs to come back plus whatever time it takes to challenge what comes on those if anything by which time I'll most certainly have lost the property as the condition was a quick completion.
  • ozzy49
    ozzy49 Posts: 39 Forumite
    Thanks muhandis, I hope it comes through swiftly. I gave Cifas a call to see if they could speed it up on Friday, they couldn't but asked me to send them an email which I did but no response to that :/

    Does the Cifas come through by post or can they do email? I did request email when I made the request
  • muhandis
    muhandis Posts: 994 Forumite
    Eighth Anniversary 500 Posts Name Dropper Combo Breaker
    Applied online, had to send copy of id and address proof by post mentioning the online reference. The SAR response came in the post.


    ozzy49 wrote: »
    Thanks muhandis, I hope it comes through swiftly. I gave Cifas a call to see if they could speed it up on Friday, they couldn't but asked me to send them an email which I did but no response to that :/

    Does the Cifas come through by post or can they do email? I did request email when I made the request
  • ozzy49
    ozzy49 Posts: 39 Forumite
    Mine was exactly the same, applied online and sent them the documents by recorded delivery which they received last Wednesday so hopefully it should come back soon
  • ozzy49
    ozzy49 Posts: 39 Forumite
    So an update,

    SAR from Cifas came back. Looks like Sky have placed a Cat 6 on my name :mad: They've agreed it's unwarranted but don't know how to remove it!

    I've made a separate thread for advice on it but can't post the link as I'm still a noob :(

    Any help would be really appreciated!
  • minimike2
    minimike2 Posts: 2,210 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The only people who can is Sky.

    That is if it actually is unwarranted. When you say "they", to whom do you refer?

    What was the circumstances? Things tend not to be recorded "just because".
  • muhandis
    muhandis Posts: 994 Forumite
    Eighth Anniversary 500 Posts Name Dropper Combo Breaker
    New thread here https://forums.moneysavingexpert.com/discussion/comment/76030982#Comment_76030982
    minimike2 wrote: »
    The only people who can is Sky.

    That is if it actually is unwarranted. When you say "they", to whom do you refer?

    What was the circumstances? Things tend not to be recorded "just because".
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.6K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.7K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.