Missed Service Charge

csuedn

Hi

The service charge of my flat got split last year, where part of it was sent in letters, and the other part was sent in email to me. For the part with email, I have kept a good track of the payments, however, for the other part, since the flat was let out, I didn't know there's a payment until last weekend where I was showing the flat to some other tenants.

The payment was issued in Feb, so it has been a long time, and now I received a claim form from county court money claims centre, demanding a massive bill, the missed charge was £750, but they are asking for a bill totalling £2300.

The claim form was received last Thursday, so based on my understanding, I would have 14 days to settle the payment, or dispute the charge.

I'm wondering if anyone had similar situation before? I have always been keeping track of payments, however, for this one, because I did not receive the letter, so not able to make it.

Thanks
Jimmy

jaybeetoo

Why didn’t you tell the management company your correspondence address?

csgohan4

csuedn wrote: »

Hi

The service charge of my flat got split last year, where part of it was sent in letters, and the other part was sent in email to me. For the part with email, I have kept a good track of the payments, however, for the other part, since the flat was let out, I didn't know there's a payment until last weekend where I was showing the flat to some other tenants.

The payment was issued in Feb, so it has been a long time, and now I received a claim form from county court money claims centre, demanding a massive bill, the missed charge was £750, but they are asking for a bill totalling £2300.

The claim form was received last Thursday, so based on my understanding, I would have 14 days to settle the payment, or dispute the charge.

I'm wondering if anyone had similar situation before? I have always been keeping track of payments, however, for this one, because I did not receive the letter, so not able to make it.

Thanks
Jimmy

you did receive a letter, unfortunately you didn't change your address

looks like an expensive lesson

Your previous tenants are not under any obligation to forward post either

csuedn

I told the management company, however, the information was not passed on; I called them, they said they didn’t receive any instruction to send me the bill in email, so by default , I should receive it by post

jaybeetoo

I don't understand why part of the service charge would be sent by email and part by post.

Was it the service charge was sent by post and the ground rent was sent by email?