NatWest mortgage tracker help

We are awaiting a mortgage decision through a broker with NatWest. We have the online tracker information and I checked it this morning and it said please call us to discuss your clients mortgage application. Out broker is off today so I will contact her ASAP tomorrow. Has anyone ever gotten this message in the tracker? Does this mean we have been declined or could they be asking for more info?

Comments

  • ACG
    ACG Posts: 24,440 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    There are a few posts on this sort of thing.
    General rule of thumb - ignore application trackers, they are useless.
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • itzmee
    itzmee Posts: 401 Forumite
    Part of the Furniture 100 Posts
    Probably a bit late now, but for anyone else reading who has this message, we applied for a Nat West mortgage and got the same message on the tracker. I phoned Nat West in a bit of a panic but they told me that it was just a notification for me to contact the surveyors to arrange a homebuyers report. We got the offer a week later.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.2K Banking & Borrowing
  • 252.8K Reduce Debt & Boost Income
  • 453.2K Spending & Discounts
  • 243.1K Work, Benefits & Business
  • 597.5K Mortgages, Homes & Bills
  • 176.5K Life & Family
  • 256.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.