Dorset Cereals are dropping tokens

"At the end of this year, we’ll be waving farewell to our tokens scheme. That means there’ll be no more tokens to collect after August – but don't worry, you’ll still be able to exchange yours for offers from our friends, and our raffle will be back to give you an extra chance to win fabulous stays in Dorset. Plus, all our mini games will still be there for you to play, and we’ll have brand new prizes in our spin to win."

From HERE

Blu XXX
I am brave, I am bruised
I am who I'm meant to be
I'm not scared to be seen
I make no apology
THIS IS ME!


When you talk down to others it says more about you than them.

Comments

  • Makeandsave
    Makeandsave Posts: 3,800 Forumite
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    I have been waiting to trade them in for a box of cereal!
    Jan Wins: .
  • mjm3346
    mjm3346 Posts: 47,196 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 12 June 2019 at 7:50PM
  • Blulu
    Blulu Posts: 7,828 Forumite
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    I just contacted Dorset Cereals, via the contact form on their site, to say that I would feel cheated if I lost all my tokens with nothing to show for it. I explained that I'm not interested in winning a holiday, but have been waiting patiently for them to offer one of their 'cereal in exchange for tokens' deal. I also said that if they weren't prepared to do that, they should at least consider running a prize draw for cereal in exchange for our remaining tokens.

    I may be wrong, but I have a feeling that if enough of us contacted them along those lines, they might go for it.

    If anyone else wants to contact them, here is the LINKY

    Blu XXX
    I am brave, I am bruised
    I am who I'm meant to be
    I'm not scared to be seen
    I make no apology
    THIS IS ME!


    When you talk down to others it says more about you than them.
  • mjm3346
    mjm3346 Posts: 47,196 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    They could say
    Thank you for contacting us, I am pleased to be able to inform you that not only can you already exchange your tokens for the various discounts on offer there will also be Dorset Cereals available at 50% off for only 1,000 tokens per box and a final raffle where all remaining tokens will automatically be entered into a final draw for one box of our delicious cereal

    Seriously though, I'd settle for a final prize draw, I remember when they used to have a 1,000 prizes on offer at a time and it would be nice if they finished like that.
  • Blulu
    Blulu Posts: 7,828 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Lovely reply from Dorset's Digital Manager:

    "I can completely understand.

    There is currently a technical situation with the online shop which is preventing the exchange of tokens for product as was once available. This is more complicated than I had imagined and I want to make sure that the shop that we bring back is right, rather than rushing to get something live which causes even more consumer frustration. I am unsure whether the shop will be back before the end of the year, and if it is, whether the functionality to exchange tokens for product will have been corrected.

    I am also working on reconfiguring the Spin to Win to give the chance to win discount coupons for product rather than tokens, so that this brings back the opportunity to win the chance to experience our products – albeit in a slightly different way. There is a bigger project and I imagine would be live in September.

    Your suggestion around a prize draw for cereal is a really interesting one and is certainly something I’ll look into."

    Blu XXX
    I am brave, I am bruised
    I am who I'm meant to be
    I'm not scared to be seen
    I make no apology
    THIS IS ME!


    When you talk down to others it says more about you than them.
  • DASONIA
    DASONIA Posts: 52 Forumite
    Part of the Furniture 10 Posts Name Dropper
    I traded in my unused tokens as entries to their final raffle but have seen nothing since. Does anyone know if the raffle ever took place?
  • mjm3346
    mjm3346 Posts: 47,196 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    DASONIA wrote: »
    I traded in my unused tokens as entries to their final raffle but have seen nothing since. Does anyone know if the raffle ever took place?

    They notify you if you are one of the winners.
This discussion has been closed.
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