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Superdrug not emailing re Fathers Day

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General_Grant
General_Grant Posts: 5,288 Forumite
Part of the Furniture 1,000 Posts Name Dropper
A while ago Superdrug emailed saying that they know Fathers Day can be a sensitive time for some people and asking whether I would like to opt out of receiving Fathers Day related emails. I opted out. The online screen confirmed this.

Today I receive an email from Superdrug saying it's 22 days to Fathers Day with various suggestions for items to purchase.

Why did they bother to ask?

They did the same thing for Mothers Day - asked, I opted out, and they still sent emails.

Somehow it is worse having given the option than if they had never asked permission in the first place.

ETA: Sorry if this is in the wrong board but it allowed me to express some frustration. And I wondered whether others had had the same experience.

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Why did they bother to ask?
    I imagine because they expected the email campaign manager to exclude the 'do not mail' customers and not forget.
  • Katiehound
    Katiehound Posts: 8,125 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Somehow I think you must have slipped thro' the net because I also opted out and did not receive the mailings.
    Being polite and pleasant doesn't cost anything!
    -Stash bust:in 2022:337
    Stash bust :2023. 120duvets, 24bags,43dogcoats, 2scrunchies, 10mitts, 6 bootees, 8spec cases, 2 A6notebooks, 59cards, 6 lav bags,36 angels,9 bones,1 blanket, 1 lined bag,3 owls, 88 pyramids = total 420total spend £5.Total for 'Dogs for Good' £546.82

    2024:Sewn:59Doggy ds,52pyramids,18 bags,6spec cases,6lav.bags.
    Knits:6covers,4hats,10mitts,2 bootees.
    Crotchet:61angels, 229cards=453 £158.55profit!!!
    2025 3dduvets
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