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edited 30 November -1 at 1:00AM in Public Transport & Cycling
15 replies 3.1K views
I took my ebike (non halfords) for a inner tube replacement on the rear wheel. Cut a story short they messed it up and ended ripping the motor wires in effect killing it. The good thing is halfords have accepted liability but they are going about it awkwardly. I asked for a like for like electric bike as a replacementwhile mines being fixed, as I have a 11 miles round trip to work and back and it's uphill but they said they will give me a non electric bike and will pay me for my travel costs for a week only (as they offered me a non electric bike. But my point is I'm unfit and can't ride 11 miles after a hard nights work! All they keep doing is fobbing me off with "well we offered you a bike but you didn't want it so nothing else we can do" they don't seem to understand the part where I said I'm not fit enough to cycle uphill at that distance, that's the only reason why I got an electric in the first place! They're still trying to fix it but I am not being covered for my costs according to them. Where do I stand here?:beer: