Windows 10 won't use Sub Woofer

Kido

I've got my Asus laptop setup via HDMI to my Pioneer AMP and via the amp to my TV. Whilst when I check the setup of the speakers all 5.1 work, when I try and listen to music I don't get any bass. All the 5 treble speakers work but no sound from the sub woofer. Does anyone know how to fix this. I've tried to look online but I'm not getting anywhere updating drivers.

The 2 speaker output options I have are AV Receiver (High Definition Audio Device) and Speakers (Realtek(R) Audio). I'm connected to the former.

DoaM

Right click on the speaker icon and select Speaker Setup - what's selected? Can you choose 5.1 and does that make any difference?

Kido

DoaM wrote: »

Right click on the speaker icon and select Speaker Setup - what's selected? Can you choose 5.1 and does that make any difference?

It's already set to 5.1. I've tried changing it to stereo and back to 5.1 and nothing's worked. I've also got the option of 7.1 but as I don't have 7 speakers I've ignored that one.

almillar

On the computer, AV receiver is the correct setting, and 5.1 is also correct. What are the speakers?
On your amp, how does it connect to the speakers? Do you have the amp set up correctly, does it know that it has 5 speakers plus a subwoofer? There will be settings! Does the sub work with anything other than the PC?

System

Kido wrote: »

I've got my Asus laptop setup via HDMI to my Pioneer AMP and via the amp to my TV. Whilst when I check the setup of the speakers all 5.1 work, when I try and listen to music I don't get any bass. All the 5 treble speakers work but no sound from the sub woofer. Does anyone know how to fix this. I've tried to look online but I'm not getting anywhere updating drivers.

The 2 speaker output options I have are AV Receiver (High Definition Audio Device) and Speakers (Realtek(R) Audio). I'm connected to the former.

There's not actually anything wrong. Music is encoded in stereo so you won't get 5.1 sound unless you can manually set the Pioneer Amp to upconvert it. Most if not all amps are the same regardless of the source. That's why its preferable to have decent sized full range front left and right speakers.

almillar

There's not actually anything wrong. Music is encoded in stereo so you won't get 5.1 sound unless you can manually set the Pioneer Amp to upconvert it. Most if not all amps are the same regardless of the source. That's why its preferable to have decent sized full range front left and right speakers.

Yes, but it should be possible to output 5.1 at all times - I just had to hack mine to make it work on one computer, as it was the only way to get surround sound in a game. 5.1 films would switch correct, but the game never did and only used 2 channels. One of the newer versions of Windows 10 seems to have changed something in relation to surround sound which makes it difficult to escape 2 channel sound.

DoaM

FWIW ... I've got a set of Creative 2.1 speakers - desktop L/R speakers and a floor sub-woofer. Whether I plug it into the audio jack port on my laptop, or the same port on my TV (with the laptop connected via HDMI and set for the TV to be the audio device), the base output from the sub-woofer is noticeable.

System

DoaM wrote: »

FWIW ... I've got a set of Creative 2.1 speakers - desktop L/R speakers and a floor sub-woofer. Whether I plug it into the audio jack port on my laptop, or the same port on my TV (with the laptop connected via HDMI and set for the TV to be the audio device), the base output from the sub-woofer is noticeable.

Completely different thing working completely differently. The sub isn't and cannot driven off a separate signal by the source. The audio jack feeding it just feeds a left and right channel signal and the sub is fed from the stereo signal the speakers receive so is permanently on the go.

With a 5.1 system connected by HDMI or optical cable it is sent data for the individual channels which it decodes.

wongataa

Tarambor wrote: »

There's not actually anything wrong. Music is encoded in stereo so you won't get 5.1 sound unless you can manually set the Pioneer Amp to upconvert it. Most if not all amps are the same regardless of the source. That's why its preferable to have decent sized full range front left and right speakers.

Or you have to a adjust the AV amp settings to have it feed the lower frequencies to the sub if it isn't being fed a sub signal.