Santander FTB - Next Steps

mazibee

Hi All,


Initially the AIP was from HALIFAX and lender MA opted for Santander at the end.


We are first time buyers , MA submitted application on Friday April 12, 2019 and we received an email and text message in afternoon.


In the email we have received a reference number starting with AA******* but can not check the progress online at the website


https://www.santanderforintermediaries.co.uk/submit-and-track-business/tracking-an-application/



I have tried using the post code as password but no luck , rang the help centre, but they told me that this line for brokers.

As we both are employed , our emplyers will be contacted for financial verifications or details will checked with HMRC

Can anyone please tell me what will be the next steps regarding approval , valuation of the property?

Thanks in advance.

Mazi

LRmortgage

You won’t be able to track your application with Santander.
The intermediaries site needs several passwords and codes to get into and is just for brokers.
Your broker should be guiding you as to progress and next steps, that’s what they’re there for.
Santander have a bit of a back log at the moment, but if your supporting docs have been sent, then I would expect you’ll hear back within 4 or 5 days.

mazibee

LRmortgage wrote: »

You won’t be able to track your application with Santander.
The intermediaries site needs several passwords and codes to get into and is just for brokers.
Your broker should be guiding you as to progress and next steps, that’s what they’re there for.
Santander have a bit of a back log at the moment, but if your supporting docs have been sent, then I would expect you’ll hear back within 4 or 5 days.

This information was updated on Monday 15 April, 5.00 pm
Residential average offer time

10.0 days

Buy to Let average offer time

11.6 days

All residential and BTL applications in progress

We're setting up applications received on 15 April

We're checking supporting documents received on 15 April

We're responding to broker messages received on 15 April

We're reviewing applications sent to our underwriters on 15 April

mazibee

Solicitors are asking for £300 to start the searches, is it OK to pay them now or shall I wait for any update from the lender as I have no idea how long it will take to receice the offer / vaulations.


Sorry for these asking noob questions.

jlaw4

i've always waited but the choice is yours.

If you start the searches beforehand and something goes awry (not saying it will) you won't get that money back.

equally, starting them after the offer can delay things as you might've had them back by the time the offer is sent.

mazibee

Update:
We are FTBs

20/03 AIP issued by Halifax, viewed many properties before puting an offer

10/04 Put an offer on property we liked and offer rejected.
11/04 Increased our offer. Offer Accepted
11/04 Solicitors instructed, Property marked as SOLD STC.
12/04 Application put in by MB but lender was Santander. Received text at 17:00 from Santander (We are pleased to receive your mortgage application)
16/04 Called MB for an update and he said that MB has received query, lender has asked for more proof of address I forwarded him the Council Tax Bill / Water Bill / Driving Licenses he has forwarded the same to lender. MB also told me the valuation has been instructed,but we have not received any message from Santander regarding that.
24-04-2019 Valuation done.
25-04-2019 Offer message received from Santander that mortgage offer has been issued. MB have emailed us the copy of the offer. Still waiting for our own copy to come in post