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Midland / HSBC "clawback"
Comments
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I think you must have missed the point that she left the bank when she was perhaps 25 years old. At that time she would have been getting married, moving to a new job and buying a new house - roughly at the same time.
It's easy for people to say "she should have been planning for her retirement", but at that stage in her life, it was not a priority.
It should be a priority. At least with auto-enrolment, there will be more young people paying attention to it. I think the best thing she can do is look at all options to help herself in retirement. You mentioned that she would get a state pension, so that is at least a good foundation to build on plus whatever her HSBC pension is. She may also contribute to other pension schemes as well in her working life, so it is unlikely she is short of options.0
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