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Satsuma Loans

I am extremely concerned because I have received a letter from StepChange Debt Charity stating one of my creditors (Satsuma Loans) have rejected the payment StepChange offered.

I can also see the letter states, "They may continue with their standard process, including passing the debt to a debt collection agency", this is the bit which concerns me as I don't want to get in to a worser situation as they may add interest and administration fees.

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