Asos threatens to block customers who return too much - MSE News

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Online fashion giant Asos has warned it could start suspending accounts if it suspects customers are wearing clothes before returning them, or returning too many items...
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'Asos threatens to block customers who return too much - your rights'

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'Asos threatens to block customers who return too much - your rights'

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Wouldn't work I'm afraid. Ladies clothes size 12 made in a factory in Taiwan will have different measurements to a size 12 made in the Philippines. Shops like M&S have their clothes made in factories all over the world now - you can't even rely on M&S that a frock size 12 will fit, even though a size 12 jumper will. And don't get me started on trousers!:(
Fact is, the human body has too many variables. My friend and I measure the same in the 3 obvious areas, but she has longer arms than me, longer legs - although her body is shorter and my arms are fatter, and my legs are not so slim. We both describe ourselves as a size 12, but we couldn't wear the same clothes.
ASOS don't want to do business with people who return too many items. They are not a charity.
To be honest most items taken out of packaging will be of so low value to their business. If they sell something for £10.00 it's probably cost them £x.xx to buy in that it's not worth them repackaging and reselling it especially as an error could cause customer dissatisfaction. Returns are a real headache for online retailers and "some" people need to hand their heads in shame - there is a real eco problem attached to it.
They also seem to have identified a hardcore of customers who buy, wear the item and return it.
It's their business, and up to them how they see fit to run it. No-one is forced to shop with them. If you don't like it, shop elsewhere or set up your own online outlet?