Guarantor loan paid off

TS1718

I have been having problems with a Trust Two Loan. I was a guarantor for my daughters now ex partner and when they split up he stopped paying.
Eventually I decided to just pay it off as I was getting fed up with all the hassling phone calls.
They gave me a settlement figure which I agreed to and paid 4 weeks ago. They have now contacted me to say I owe another £400 because arrears weren't included in the final figure they gave me.
Surely once I agree to and pay a settlement figure that is final.
I need some advice about whether I should pay this additional figure
TIA

Exodi

Well I certainly wouldn't just pay it without putting up a fight.

When you say they gave you a settlement figure, was this over the phone, by letter or by email?

Typically it's advised on these forums to have written acknowledgements of such arrangements and to include terms stating that upon making the settlement payment you will be relieved of your indebtedness. But hindsight doesn't help you I guess.

I would write a letter (proof of postage and keep a copy) stating that a settlement figure is just that: the amount of money you need to pay to settle the matter. I'd also mention that should they continue to pursue payment after the account has been settled, you shall refer them to the FOS.

Paul_DNAP

I would respond firm but polite and saying that if they didn't include all that was owing in the FINAL settlement that they have accepted from you, then this is their mistake and not yours. As far as you are concerned you are going to use the dictionary definition of "final" and not the Columbo definition of "just one more thing".