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Checkoutsmart app denying legitimate receipts/purchases
magiccake
Posts: 22 Forumite
Hello
I've been using Checkoutsmart for years to get cashback on purchases but recently I submitted several receipts which have been denied. The email says:
"Your receipt has been processed but has unfortunately been denied on this occasion as it has already been submitted."
My friend has also received the same error so I think they must be making mistakes or trying to fob people off by rejecting legitimate receipts.
I've emailed their support (help@checkoutsmart.com) but haven't had a reply.
Anyone else had issues with them?
I've been using Checkoutsmart for years to get cashback on purchases but recently I submitted several receipts which have been denied. The email says:
"Your receipt has been processed but has unfortunately been denied on this occasion as it has already been submitted."
My friend has also received the same error so I think they must be making mistakes or trying to fob people off by rejecting legitimate receipts.
I've emailed their support (help@checkoutsmart.com) but haven't had a reply.
Anyone else had issues with them?
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